Terms and Conditions
Last Updated: JULY 5TH 2025
1. Agreement to Our Legal Terms
These Terms and Conditions ("Legal Terms") constitute a legally binding agreement made between Keys to Comfort, LLC, doing business as "Keys to Comfort", located at [Insert full business address] ("Company," "we," "us," or "our"), and you, whether personally or on behalf of an entity ("you").
These Legal Terms govern your access to and use of our website www.keystocomfort.com and all related products and services (collectively, the "Services").
By accessing or using any part of the Services, you agree that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, you must not use the Services.
You may contact us at:
Phone: +1 (215)-347-9082
Email: info@keystocomfort.com
Mail: 4209, Thornhill Road, Chester Springs, PA - 19425
We reserve the right to update or modify these Legal Terms at any time. You will be notified of updates via the "Last Updated" date at the top. Your continued use of the Services constitutes acceptance of the updated terms.
2. Our Services
Our Services are intended for use in the United States. We do not guarantee compliance with laws outside the U.S., and you use the Services internationally at your own risk.
Important Note: Our Services are not designed for use in connection with regulated industries like HIPAA or FISMA. You agree not to use our Services in violation of the Gramm-Leach-Bliley Act (GLBA).
3. Intellectual Property Rights
All content and trademarks on the Services (the “Content” and “Marks”) are owned or licensed by us and are protected by U.S. and international intellectual property laws.
You may use our Content for personal, non-commercial use only. Any unauthorized reproduction, distribution, or use of our Content or Marks may result in legal action.
4. User Representations
By using the Services, you confirm:
You are at least 18 years old or accessing with the supervision of a legal guardian.
You agree to comply with these Legal Terms.
All information you provide is truthful and current.
We reserve the right to suspend or terminate your account for any false information or unauthorized use.
5. Products
We aim for accurate representation of product features and availability, but cannot guarantee complete accuracy. Products may be discontinued or repriced at any time without notice. Displayed images may vary slightly due to monitor settings.
6. Purchases and Payments
We accept major credit/debit cards and other secure payment methods listed at checkout. All prices are in U.S. Dollars. Sales tax will be applied where required by law.
By placing an order, you authorize us to charge your payment method for the total amount, including shipping, if applicable. We reserve the right to cancel orders at our discretion.
7. Return Policy
Returns are governed by our Return Policy. Please review it carefully prior to purchase.
8. Prohibited Activities
You agree not to:
Violate any local, state, or federal laws.
Scrape, copy, or misuse any content.
Harass, threaten, or impersonate others.
Attempt to breach system security.
Use the Services to defraud, spam, or manipulate reviews.
Violation may result in account termination and legal action.
9. User Contributions & Submissions
By submitting content (e.g., reviews, suggestions), you grant us a worldwide, irrevocable, royalty-free license to use and display it.
You retain ownership of your submissions but are responsible for ensuring they don’t:
Infringe intellectual property rights
Contain unlawful, abusive, or obscene material
Violate the rights of any individual or group
10. Guidelines for Reviews
Reviews must be based on actual experience and comply with the following:
No hate speech or profanity
No false or misleading claims
No conflicts of interest (e.g., competitor sabotage)
We reserve the right to remove any review at our discretion.
11. Privacy Policy
Please review our Privacy Policy. By using the Services, you consent to the collection and use of your data as outlined.
12. Modifications and Interruptions
We may change or discontinue any part of the Services at any time. We are not responsible for any interruptions or outages.
13. Term and Termination
We reserve the right to deny access to the Services for any reason, including breach of these Legal Terms. If your access is terminated, you may not create a new account under any name.
14. Governing Law
These Legal Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
15. Dispute Resolution (Arbitration Clause)
Binding Arbitration:
Disputes not resolved informally will be submitted to binding arbitration under the American Arbitration Association (AAA). Arbitration will be held in Chester County, Pennsylvania.
You waive your right to a jury trial or class action.
Exceptions:
Claims involving intellectual property rights, data theft, or breach of confidentiality may proceed in court.
16. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Some jurisdictions may not allow limitations, so parts of this section may not apply to you.
17. Indemnification
You agree to defend and indemnify Keys to Comfort, its employees, partners, and affiliates from any claims or demands arising out of your use of the Services or violation of these Legal Terms.
18. SMS Messaging
You may opt-out of promotional SMS by replying “STOP.” Message and data rates may apply. For assistance, contact us at info@keystocomfort.com .
19. California Residents
If you are a California resident and your issue is unresolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs:
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Address: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
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Phone: (800) 952-5210 or (916) 445-1254
20. Miscellaneous
These Legal Terms constitute the entire agreement between you and Keys to Comfort. If any provision is deemed unenforceable, the rest remain valid. No joint venture, employment, or agency relationship is created by these Legal Terms.
21. Contact Us
To resolve complaints or ask questions, contact:
Keys to Comfort, LLC
Chester Springs, PA- 19425
Phone: +1(215)-347-9082
Email: info@keystocomfort.com