Terms of Service

Effective Date: March 1, 2025
Applies to all purchases made on: www.keystocomfort.com

Welcome

Welcome to www.keystocomfort.com (the "Website"). These Terms of Service ("Terms") govern your access to and use of the Website and the services provided by Keys to Comfort ("we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

• Introduce viruses or malicious content

• Attempt unauthorized access to our servers or database

• Misuse the Website in any harmful way

2. Product Information and Pricing

We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur.

Prices are subject to change without notice.

All prices are listed in USD unless stated otherwise.

We reserve the right to correct errors and update information at any time.

3. Orders and Payments

By placing an order, you confirm:

All details provided are accurate

You are authorized to use the selected payment method

We reserve the right to refuse or cancel any order for reasons including pricing errors, availability issues, or suspected fraud.

4. Shipping

All products are shipped directly from our third-party suppliers as part of our dropshipping model.

Estimated delivery times are not guaranteed.

We are not responsible for delays caused by suppliers, shipping carriers, or external factors.

5. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must be returned directly to the supplier.

Refunds are issued only after the supplier confirms receipt and approval of the returned item.

6. Intellectual Property

All content on this Website — including text, graphics, logos, images, and software — is the property of Keys to Comfort or its licensors and protected by copyright and trademark laws.

You may not reproduce, distribute, or exploit any part of this Website without our express written consent.

7. Limitation of Liability

We are not liable for indirect, incidental, special, or consequential damages resulting from the use of or inability to use this Website or products purchased from it.

Our total liability to you for any claim shall not exceed the total amount paid by you for the product in question.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

9. User Accounts

If you create an account on our Website, you are responsible for maintaining confidentiality of your account credentials.

You accept responsibility for all activities under your account.

10. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if you violate these Terms or engage in harmful or illegal behavior.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Pennsylvania, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms at any time.

Changes will be posted on this page with an updated effective date.

Your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms, contact:

Keys to Comfort

Email: info@keystocomfort.com

Phone: +1 (215) 347-9082

Website: www.keystocomfort.com